Non-functional Requirement Analysis refers to the process of identifying and defining the characteristics and constraints of a system or service that are not directly related to its functional behavior. These requirements are often related to system attributes such as performance, reliability, scalability, security, usability, and maintainability. When customers are interested in using a particular service, understanding and analyzing non-functional requirements becomes crucial to ensure the service meets their specific needs and expectations.
Here is an overview of the steps involved in Non-functional Requirement Analysis for our customers:
Gather customer expectations:
Conduct meetings, interviews, or surveys to understand the customers’ expectations, needs, and goals regarding the service. This will help in identifying their primary concerns and requirements.
Categorize non-functional requirements:
Non-functional requirements can be broadly classified into various categories such as performance, security, reliability, usability, scalability, and maintainability.
Define measurable criteria:
We ensure that each non-functional requirement is defined with specific and measurable criteria. For example, if performance is a requirement, determine the desired response time, throughput, or system capacity that needs to be achieved.
Quantify requirements:
Whenever possible, we quantify the non-functional requirements using appropriate metrics or benchmarks. This help us setting clear targets and allows for objective evaluation of the service which we provide.
Analysis of non-functional requirements is crucial for optimizing system performance, enhancing reliability and availability, addressing security concerns, planning for scalability, improving usability and user experience, and ensuring compliance with regulations and standards. By conducting a thorough analysis, IT teams can design, develop, and implement systems that meet the desired non-functional characteristics and deliver value to users and stakeholders.
By analyzing and addressing non-functional requirements, we can offer to our Clients a service that is optimized for performance, secure, reliable, user-friendly, scalable, maintainable, and compliant with relevant standards and regulations.


